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CollectionsPlus™
Are you looking for a product that will help your collectors make one call to the customer to cover all leases or loans that may be delinquent? How about being able to view agings, payment histories or contract information for each customer?
CollectionsPlus can do all of this and more! CollectionsPlus assists with the management of important areas of your business, including customer relations, communications and cash management. Your operations will see improved collections, customer service, time savings and accuracy. CollectionsPlus eliminates the duplication of efforts associated with "off system" record-keeping and is specifically designed to identify delinquent accounts early, allowing quality customer service to improve cash flow and provide results.
Key Features and Benefits
CollectionsPlus is easy to use with quick access to customer or contract information. The collector can access the customer payment history, payment schedules, miscellaneous transaction schedules, open invoices, ACH information, contract detail, equipment information and history of all calls made to that customer.
CollectionsPlus will also give you the ability to automatically assign delinquent accounts to the collector's call list based on customer name or number of days delinquent, amount delinquent or user defined criteria. The call list can sort by different criteria such as the follow-up date, total exposure, past due amount, customer name, and more, allowing you to focus on more "urgent" accounts.
The goal of CollectionsPlus is to make your job easier. It's important to have as much information as possible available at your fingertips, combined with an easy- to- use format.
provides an overview of information needed by the collector when making calls.
Flexible Transaction Inquiry:
allows for listing open invoices, checks received, and a comprehensive contract history -- which can be done at the customer level to gain a total overview, or at the contract level.
Easy Calculation:
and quoting of contract payoffs.
to display additional information catered to your company's needs, unique to each collector.
Complete Tracking & Updating:
of all calls and customer information tagged with collector notes, permitting you to track previous conversations and commitments of the customer.
Evaluate Customer History:
of any previous delinquencies and agings.
Reporting
There are several standard reports available within CollectionsPlus, including: Contact History, Collector Results, Follow-up and various agings. Reports can be sent to display, printer or file.
A data dictionary is also available with CollectionsPlus, allowing access and analysis of data with other ODBC (Open Database Connectivity) compliant products such as Crystal Reports.